Enhanced Care Management (ECM) Quality Incentive Program (QIP) is a Medi-Cal benefit that replaces the current Whole Person Care (WPC) Pilot and Intensive Outpatient Care Management (IOPCM) activities. As part of the California Advancing and Innovating Medi-Cal (CalAIM) initiative, the objective of ECM QIP is to motivate, modify, and improve the health outcomes of seven identified groups of individuals by standardizing a set of care management services and interventions, and then building upon the positive outcomes from those programs. CalAIM is a multi-year initiative, organized by the Department of Health Care Services (DHCS) for the purpose of addressing the multifaceted challenges facing California's most vulnerable residents.
Questions? Contact us – we are here to help!
ECM QIP Team: ECMQIP@partnershiphp.org
Other Partnership Contacts:
General ECM-Related Questions: CalAIM@partnershiphp.org
ECM Provider Reporting: ECM@partnershiphp.org
Provider Portal & TARs: ESystemsSupport@partnershiphp.org
Claims: ClaimsECMHelpDesk@partnershiphp.org | External Contacts:
PointClickCare
Webpage: PointClickCare Website Portal
Email: cmt-support@pointclickcare.com
Phone: (801) 285-0770
Available Monday - Friday 7 a.m. - 6 p.m. MST
ECM Assignment Check |

Below are ECM QIP related documents to assist our ECM Providers.